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Summary no long term new work and the corrosion of character by richard sennett

I had interviewed the father of Rico as I shall call him a quarter century ago when I wrote a book about blue-collar workers in America, The Hidden Injuries of Class. Enrico, his father, then worked as a janitor, and had high hopes for this boy, who was just entering adolescence, a bright kid good at sports. When I lost touch with his father a decade later, Rico had just finished college. In the airline lounge, Rico looked as if he had fulfilled his father's dreams.

He carried a computer in a smart leather case, dressed in a suit I couldn't afford, and sported a signet ring with a crest.

Enrico had spent twenty years by the time we first met cleaning toilets and mopping floors in a downtown office building. He did so without complaining, but also without any hype about living out the American Dream. His work had one single and durable purpose, the service of his family.

  • In fact, for this modern couple, the problem is just the reverse;
  • So the couple made a fourth move, back East to a suburb outside New York;
  • We treated him as though he were invisible, "as a zero," he said; the janitor's resentment was complicated by his fear that because of his lack of education and his menial status, we had a sneaking right to do so.

It had taken him fifteen years to save the money for a house, which he purchased in a suburb near Boston, cutting ties with his old Italian neighborhood because a house in the suburbs was better for the kids. Then his wife, Flavia, had gone to work, as a presser in a dry-cleaning plant; by the time I met Enrico inboth parents were saving for the college education of their two sons.

What had most struck me about Enrico and his generation was how linear time was in their lives: And along that line of time, achievement was cumulative: Enrico and Flavia checked the increase in their savings every week, measured their domesticity by the various improvements and additions they had made to their ranch house.

Finally, the time they lived was predictable.

The upheavals of the Great Depression and World War II had faded, unions protected their jobs; though he was only forty when I first met him, Enrico knew precisely when he would retire and how much money he would have.

Time is the only resource freely available to those at the bottom of society. To make time accumulate, Enrico needed what the sociologist Max Weber called an "iron cage," a bureaucratic structure which rationalized the use of time; in Enrico's case, the seniority rules of his union about pay and the regulations organizing his government pension provided this scaffolding. When he added to these resources his own self-discipline, the result was more than economic. He carved out a clear story for himself in which his experience accumulated materially and psychically; his life thus made sense to him as a linear narrative.

Though a snob might dismiss Enrico as boring, he experienced the years as a dramatic story moving forward repair by repair, interest payment by interest payment. The janitor felt he became the author of his life, and though he was a man low on the social scale, this narrative provided him a sense of self-respect. Though clear, Enrico's life story was not simple. I was particularly struck by how Enrico straddled the worlds of his old immigrant community and his new suburban-neutral life.

Among his suburban neighbors he lived as a quiet, self-effacing citizen; when he returned to the old neighborhood, however, he received much more attention as a man who had made good on the outside, a worthy elder who returned each Sunday for Mass followed by lunch followed by gossipy coffees.

He got recognition as a distinctive human being from those who knew him long enough to understand his story; he got a more anonymous kind of respect from his new neighbors by doing what everyone else did, keeping his home and garden neat, living without incident. The thick texture of Enrico's particular experience lay in the fact that he was acknowledged in both ways, depending in which community he moved: If the world were a happy and just place, those who enjoy respect would give back in equal measure the regard which has been accorded them.

Richard Sennett on the New ‘Flexibility’ at Work

This was Fichte's idea in "The Foundations of National Law"; he spoke of the "reciprocal effect" of recognition. But real life does not proceed so generously. Enrico disliked blacks, although he had labored peaceably for many years with other janitors who were black; he disliked non-Italian foreigners like the Irish, although his own father could barely speak English.

He could not acknowledge kindred straggles; he had no class allies. Most of all, however, Enrico disliked middle-class people.

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We treated him as though he were invisible, "as a zero," he said; the janitor's resentment was complicated by his fear that because of his lack of education and his menial status, we had a sneaking right to do so. To his powers of endurance in time he contrasted the whining self-pity of blacks, the unfair intrusion of foreigners, and the unearned privileges of the bourgeoisie.

Though Enrico felt he had achieved a measure of social honor, he hardly wanted his son Rico to repeat his own life. The American dream of upward mobility for the children powerfully drove my friend.

I heard many other parents of sons and daughters like Rico say something like "I don't understand him" in harder tones, as though the kids had abandoned them. We all violate in some way the place assigned us in the family myth, but upward mobility gives that passage a peculiar twist.

Rico and other youngsters headed up the social ladder sometimes betrayed shame about their parents' working-class accents and rough manners, but more often felt suffocated by the endless strategizing over pennies and the reckoning of time in tiny steps.

These favored children wanted to embark on a less constrained journey. Now, many years later, thanks to the encounter at the airport, I had the chance to see how it had turned out for Enrico's son. In the airport lounge, I must confess, I didn't much like what I saw. Rico's expensive suit could have been just business plumage, but the crested signet ring--a mark of elite family background--seemed both a lie and a betrayal of the father. However, circumstances threw Rico and me together on a long flight.

He summary no long term new work and the corrosion of character by richard sennett I did not have one of those American journeys in which a stranger spills out his or her emotional guts to you, gathers more tangible baggage when the plane lands, and disappears forever.

I took the seat next to Rico without being asked, and for the first hour of a long flight from New York to Vienna had to pry information out of him. Rico, I learned, has fulfilled his father's desire for upward mobility, but has indeed rejected the way of his father. Rico scorns "time-servers" and others wrapped in the armor of bureaucracy; instead he believes in being open to change and in taking risks.

And he has prospered; whereas Enrico had an income in the bottom quarter of the wage scale, Rico's has shot up to the top 5 percent. Yet this is not an entirely happy story for Rico. After graduating from a local university in electrical engineering, Rico went to a business school in New York. There he married a fellow student, a young Protestant woman from a better family.

School prepared the young couple to move and change jobs frequently, and they've done so. Since graduation, in fourteen years at work Rico has moved four times. Rico began as a technology adviser to a venture capital firm on the West Coast, in the early, heady days of the developing computer industry in Silicon Valley; he then moved to Chicago, where he also did well. But the next move was for the sake of his wife's career. If Rico were an ambition-driven character out of the pages of Balzac, he would never have done it, for he gained no larger salary, and he left hotbeds of high-tech activity for a more retired, if leafy, office park in Missouri.

Enrico felt somewhat ashamed when Flavia went to work; Rico sees Jeannette, his wife, as an equal working partner, and has adapted to her. It was at this point, when Jeannette's career took off, that their children began arriving.

In the Missouri office park, the uncertainties of the new economy caught up with the young man. While Jeannette was promoted, Rico was downsized--his firm was absorbed by another, larger firm that had its own analysts. So the couple made a fourth move, back East to a suburb outside New York. Jeannette now manages a big team of accountants, and he has started a small consulting firm.

  • When I lost touch with his father a decade later, Rico had just finished college;
  • Jeannette now manages a big team of accountants, and he has started a small consulting firm;
  • He and I did not have one of those American journeys in which a stranger spills out his or her emotional guts to you, gathers more tangible baggage when the plane lands, and disappears forever.

Prosperous as they are, the very acme of an adaptable, mutually supportive couple, both husband and wife often fear they are on the edge of losing control over their lives. This fear is built into their work histories. In Rico's case, the fear of lacking control is straightforward: When Rico told his peers he was going to start his own consulting firm, most approved; consulting seems the road to independence.

But in getting started he found himself plunged into many menial tasks, like doing his own photocopying, which before he'd taken for granted. He found himself plunged into the sheer flux of networking; every call had to be answered, the slightest acquaintance pursued. To find work, he has fallen subservient to the schedules of people who are in no way obliged to respond to him.

Like other consultants, he wants to work in accordance with contracts setting out just what the consultant will do. But these contracts, he says, are largely fictions.

A consultant usually has to tack one way and another in response to the changing whims or thoughts of those who pay; Rico has no fixed role that allows him to say to others, "This is what I do, this is what I am responsible for.

The small group of accountants she now manages is divided among people who work at home, people usually in the office, and a phalanx of low-level back-office clerks a thousand miles away connected to her by computer cable. In her present corporation, strict rules and surveillance of phones and e-mail disciplines the conduct of the accountants who work from home; to organize the work of the back-office clerks a thousand miles away, she can't make hands-on, face-to-face judgments, but instead must work by formal written guidelines.

She hasn't experienced less bureaucracy in this seemingly flexible work arrangement; indeed, her own decisions count for less than in the days when she supervised workers who were grouped together, all the time, in the same office.

As I say, at first I was not prepared to shed many tears for this American Dream couple. Yet as dinner was served to Rico and me on our flight, and he began to talk more personally, my sympathies increased. His fear of losing control, it developed, went much deeper than worry about losing power in his job.

The Corrosion of Character Summary

He feared that the actions he needs to take and the way he has to live in order to survive in the modern economy have set his emotional, inner life adrift.

This is a very American fear. The classic American suburb was a bedroom community; in the last generation a different kind of suburb has arisen, more economically independent of the urban core, but not really town or village either; a place springs into life with the wave of a developer's wand, flourishes, and begins to decay all within a generation.

Such communities are not empty of sociability or neighborliness, but no one in them becomes a long-term witness to another person's life.

The fugitive quality of friendship and local community form the background to the most important of Rico's inner worries, his family. Like Enrico, Rico views work as his service to the family; unlike Enrico, Rico finds that the demands of the job interfere with achieving the end.

At first I thought he was talking about the all too familiar conflict between work time and time for family.

  • The vagaries of circumstance are excluded from these ethical rules--random vagaries are what, after all, Rico wants to defend against;
  • My hackles rose and we debated furiously, smoke rising above us in a cloud.

Hearing this, I tried to reassure him; my wife, stepson, and I had endured and survived well a similarly high-pressure life. As a boy, I already knew, Rico had chafed under Enrico's authority; he had told me then he felt smothered by the small-minded rules which governed the janitor's life.

Now that he is a father himself, the fear of a lack of ethical discipline haunts him, particularly the fear that his children will become "mall rats," hanging out aimlessly in the parking lots of shopping centers in the afternoons while the parents remain out of touch at their offices.

He therefore wants to set for his son and daughters an example of resolution and purpose, "but you can't just tell kids to be like that"; he has to set an example. The objective example he could set, his upward mobility, is something they take for granted, a history that belongs to a past not their own, a story which is over.

But his deepest worry is that he cannot offer the substance of his work life as an example to his children of how they should conduct themselves ethically. The qualities of good work are not the qualities of good character. As I came later to understand, the gravity of this fear comes from a gap separating Enrico and Rico's generations. Business leaders and journalists emphasize the global marketplace and the use of new technologies as the hallmarks of the capitalism of our time.

This is true enough, but misses another dimension of change: The most tangible sign of that change might be the motto "No long term. Today, a young American with at least two years of college can expect to change jobs at least eleven times in the course of working, and change his or her skill base at least three times during those forty years of labor. An executive for ATT points out that the motto "No long term" is altering the very meaning of work: