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Design house partnership at concept design services case study

Why operations management is important in CDS? Just like in every organization operations management is important to CDS for many reasons. The flow of the processes is being maintained by operations management. This is the main process that is adding value to the services and products.

Operations functions has many activities; forecasting, planning, manufacturing, distribution, scheduling…etc. Companies can make profits or losses based on the management of these activities. All of design house partnership at concept design services case study processes in the operation of a business should be interrelated with each other. Since the operations department is the core of planning, producing and delivering the product, operations manager should cooperate with finance, human resources and marketing departments for budgeting, analyzing investment proposals, promoting new products or businesses, developing a new product, motivating employees…etc.

Operations department needs to be involved in order to avoid shortages, deficiencies, excesses, customer dissatisfactions. They need to have necessary information from these departments in order to keep up with the strategy of the company overall.

Understanding the role of each other keeps the information flow running and collaboration will enable all the functions of the business make decisions cooperatively. CDS has all the processes that a typical manufacturing company has. The varieties of goods are increasing due to consequences of the business strategy.

Importance of operations functions is increasing as new businesses are coming. Relation with the departments is playing an important role as it leads to accurate forecasting and scheduling accordingly. To watch the overall operations is a must in CDS as it is in every other business. Process variation is important in planning. There are structural as well as random variations in CDS. Managing these variations can save the company from extra costs and delays.

Operations management includes motivating employees and helping them to cope with the changes going on in the organization. CDS is outsourcing some of its productions. Managing these companies as well as suppliers and treating them as part of the company and getting them involved in the necessary information flow and collaboration with them will enable CDS to increase on time deliveries, decrease quality deficiencies and increase customer satisfaction.

Operations manager of CDS is involved in day-to-day business mostly, and in designing and maintaining a system for operation flow whenever necessary.

The daily operations provide feedback on how well is the system working. Accordingly operations manager takes necessary corrective actions and make necessary adjustments for the future business requirements.

Operations manager in CDS is making number of important decisions that affect the whole organization regarding to type of resources, amount of resources, when they will be needed, when they should be ordered.

Comment on the role of Distribution services in CDS. Distributions services have greater importance in operations management; they focus on what customer wants, how much they need, when and where.

Design house partnership at Concept Design Services

Considering the cost of delivery, type and time of delivery are the greatest decisions made in the department. When making 2 these decisions they need to consider government regulations, customs, alternative routes and ways, availability of the carriers, potential delays…etc.

  • Big issue considering quality is a main performance objective for the zoo;
  • What this means that the job could be done in a minimum of 4 days;
  • There is the visible part of the operation that is when the final products are What would you recommend to the company if you were asked to advice on improving its operations?
  • Using their own fleet within the UK may be an advantage;
  • Even within the EU countries security is a big issue and carriers are charging accordingly;
  • You must focus on one true bottleneck and focus on fixing that.

But for Continental European market they are using carriers. It does not mention clearly if they use air or road but assuming that they are using road. The cost is significantly lower and in many European countries they do not have to deal with the customs thanks to European Union. However for the non EU countries they would have to pay duties based on their delivery term. Distribution cost for non EU countries would be lot higher due to security and customs reasons.

Even within the EU countries security is a big issue design house partnership at concept design services case study carriers are charging accordingly. Using their own fleet within the UK may be an advantage. Using an express delivery is a smart idea to make more profit as well as benefiting the customer in some ways.

But again they also decrease their inventory cost. Company should continue initiating this delivery service as both parties are benefiting from it. Due to high volume and routineness of the delivery operation, people may tend to make more mistakes.

Dissatisfying a customer is always a problem, regardless of the size of the customer. Giving a proper training to the employees and then switch their job routine time to time may increase alertness of the individual and may increase productivity as well. Having a written system manual would also be helpful. Scheduling and planning is playing a crucial role in on time deliveries. Explain the importance of forecasting in CDS operations. Why has forecasting become a challenge in the operations of CDS?

How can forecasting be improved in CDS? One of the most important jobs of the operations management is doing accurate forecasts.

  1. Creative math homework assignments Cassius clay essay again there seems to be a problem of collaboration between the marketing and operations departments of the company. But for Continental European market they are using carriers.
  2. She had d gut feeling that correct product with appropriate promotion and marketing can earn cover letter sjsu profits to the company. Creative math homework assignments Cassius clay essay again there seems to be a problem of collaboration between the marketing and operations departments of the company.
  3. Ettkin, Sharon Chapman, 2000.
  4. CDS market is a highly competitive one, in which design innovation determines the longevity of the firm. There are 2 areas that CDS needs to improve.

What capacity will be needed to make the products requested by the customer, budgets must be prepared accordingly and all the supply chain members need to make their plans. If the forecast is not accurate shortages may cause losing a customer, excess may increase the cost of inventory, they can lead delivery times, and work would be disrupted. The whole supply chain would be affected from these shortages or excesses, and the information -during these 3 inaccurate forecasting- may misinterpreted by the supply chain members.

Demand is the key drive in forecasting. Companies in the supply chain are reacting according to forecast results which should be carefully interpreted. There seems to be coordination problem with operations and subcontractors. This is one of the reasons that forecasting became a challenge. The relationship with the subcontractors is as important as the departmental relationship within the company. Sharing the information is crucial in meeting expectations. Another reason is communication and understanding problem with marketing and planning departments.

When marketing department is pushing the promotions they are doing it without consulting to planning department since they need accurate time to do their testing and schedule their production.

Often it seems like marketing department is doing all they can to get more business and to make more sales, and planning department would seem like they are putting obstacles and are being negative however the reality is not this. The reality is that the departments are working as if they are different companies. The work they do should match like chain to each other.

Departmental cross trainings should be done. So each employee would understand the processes and the reasons behind them and would work in their own cubicle accordingly.

  • CDS is outsourcing some of its productions;
  • Why Choose Our Services.

More realistic promotional ideas then would come and planning services would also adjust their schedules according to these realistic promotions and stick to the plan. Departments would align with each other. As it has been repeated several times already, departments should not hide information as it would lead the company to the wrong direction.

Trainings about the information flow in the business can be done. Customers should also be involved in the process as they are the one not ordering on a timely manner.

A Fundamental Marketing Concept? Ettkin, Sharon Chapman, 2000. Supply chain forecasting — Collaborative forecasting supports supply chain management.

  • There are structural as well as random variations in CDS;
  • Understanding the role of each other keeps the information flow running and collaboration will enable all the functions of the business make decisions cooperatively;
  • He never accepted orders for repetitive, high volume work The Background Dave got a call from Mike Rowlands of Nitro Chemicals stating that he needed 20 small diameter stainless steel rings as soon as possible;
  • This is because by offering first priority to designers, it caused delays and friction within the firm as well as to waiting customers.

Business Process Management Journal, Vol.