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What are the implications of emotional intelligence for leaders

  • The questionnaires finalized after modifying some questions accordingly;
  • Another said he learned how to better manage expectations of a new Head of Sales;
  • To receive training schedules and updates from HPS.

Lead Emotional Intelligence Is Critical for Leaders to Make an Impact It goes a long way in contract negotiations and terminations, in company celebrations and closed deals, and in building strong relationships and cementing your role as a leader.

RamanChadha When I was in school, my teacher held each student accountable for what he or she learned. He insisted that we put our learning into practice doing math problems, rewriting essays, discussing book themes, and running science experiments.

Emotional intelligence EI or EQ refers to the ability to recognize and regulate emotions in ourselves and others through four key elements: The goal is to become enlightened enough to recognize and regulate these areas.

By doing so, we maximize our personal state of being, which in turn improves our interactions and relationships. The feedback loop guarantees benefits, many times over, back into our ways of being. A heightened degree of emotional intelligence has personal benefits. For example, increased self-awareness helps you respond better to day-to-day situations you face as a citizen and consumer, such as poor customer service or road rage. In the same cases, a heightened level of empathy can help reduce the duration of these episodes and can lead to a healthier response from the other parties.

  1. Moving Up Requires More Than Just Technical Capability Your skills can land you a great job but emotional intelligence is what enables you to keep it and, more importantly, get promoted and motivate those around you. To assess the acceptance of the questionnaires, 10 people involved at least 10 years in the field of academic managerial practice were invited to participate in order to revising parts of the questionnaires.
  2. The results also showed there is no significant relationship between the components of EI and the performance of hospital managers. The reason for this may be due to the fact that a focus on emotional intelligence often includes the ability to contain any negative feelings and focus instead on a positive outcome - a capability that is vital for high-reaching leaders and executives.
  3. Weisinger[ 4 ] sees EI as the intelligent use of feelings or making one's emotions work to one's advantage by using them to help guide behavior and thinking in beneficial ways. The present research was an analytical and cross-sectional study.

Emotional intelligence also translates to optimal outcomes as a leader in your business. In challenging situations such as contract negotiations and terminations, or even in positive cases such as company celebrations and closed deals, a high degree of EI can go a long way in building strong relationships and cementing your role as a strong leader.

Businesses now take it for granted that effective leaders are highly emotionally intelligent. From my experience, the answers are team-based learning, practice, and accountability.

The challenge with something as complex as EI is similar to other learning efforts we pursue as adults: In those cases, the learning goes on the proverbial shelf and rarely gets pulled out over time.

Emotional Intelligence and its Impact on Leadership

Instead, the subject matter must be learned with others so that our thoughts are shared and discussed, it must be practiced on a consistent basis, and we must have others who hold us accountable for the learning. Learning has an effect when accountability is built in. We reflect on the daily practice, share our learning with others, and hear what they have to say. I can assert this because of my work at The Junto Institutein which founders and leaders of growing companies learn together.

One of the programs in the 10-month curriculum is a leadership forum licensed from The Liautaud Institutewhich designed it and ran clinical trials that showed a 23 percent increase in EI for participating executives over a two-year period.

Our particular take--in progress now for the first time, with startup CEOs--requires leaders to attend meetings together, practice specific habits, and then report on and discuss the outcomes with forum members. Practical exercises help you put learning into practice.

At each monthly meeting, moderators assign participants a specific exercise such as becoming a better listener that he or she must practice during the following month. Each participant receives reminders and encouragement via short daily text messages that reinforce elements of the exercise. At the following meeting, participants share the highs and lows of their experiences.

For example, one participant talked about how he moved his desk against the wall to remove the physical barrier between him and other employees when they walk into his office. He noticed that employees visited him more consistently because he would listen more attentively. Layered on top of the leadership forum is a series of monthly classes, taught by seasoned entrepreneurs, that cover EI and business topics.

  1. In this study, we followed Goleman's model and examines five aspects of EI. Table 1 Open in a separate window Based on the result of this research, hospital managers in higher levels have a higher level of EI.
  2. The challenge with something as complex as EI is similar to other learning efforts we pursue as adults. Moreover, a management performance Questionnaire is specifically developed for the present study.
  3. According to Jung, "feeling is a kind of judgment, differing from intellectual judgment in that its aim is not to establish conceptual relations, but to set up a subjective criterion of acceptance or rejection.

Those topics are designed to reinforce elements of the program. At the start of each class, participants share their actions and outcomes since the prior class. In one case, a participating CEO shared the outcome of an action he took as a result of two classes: The experience he shared was when he "[practiced] active listening methods in meetings with buyers, resulting in more transparent information" that led to better terms for his company with regards to cash flows and profit margin.

Learning EI pays immediate dividends. Outcomes get collected monthly from each program. But participants got positive results right away. For example, the firing of a senior employee was handled well.

Employees were more engaged and morale was higher. One said he got to the office earlier than he used to. Another said he learned how to better manage expectations of a new Head of Sales. A third said he was able to turn down an investor group while maintaining the relationship. Each outcome is desirable for a leader of a growing company.

At the surface, they may seem simplistic and obvious, but anyone in a leadership position knows how challenging it is to achieve just one of these. What it makes it more challenging--and what often leads us to giving up--is trying to accomplish these things by yourself and hoping for immediate results.

  • For example, one participant talked about how he moved his desk against the wall to remove the physical barrier between him and other employees when they walk into his office;
  • Specifically, they are typically expected to be more positive, approachable, warm, empathetic and optimistic, traits many believe to be more important than traditional cognitive intelligence in the successful achievement of workplace goals;
  • As such Bar On,[ 3 ] defines EI as being interested in understanding, in relation with people and coping with the immediate surroundings in order to be more victorious in dealing with surrounding requires.

But when you learn with peers, you put the learning to practical use on a daily basis, and you share the ups and downs with those peers, you can also overcome the two hurdles of implementing learning as adults--practice and accountability. And even if that learning is for something as complex as emotional intelligence, you can start seeing results fairly quickly. Oct 4, 2013 More from Inc.